1. Information we collect
We collect information you provide directly — such as your name, email, phone number and message when you submit a contact or lead form, create an account, or subscribe to alerts. We also collect information automatically as you use the Site, including IP address, device and browser type, referring pages, and the listings and searches you interact with.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and connect you with a LA Condo HQ specialist.
- Deliver saved searches, favorites and the price and status alerts you request.
- Personalize content and recommend relevant buildings and listings.
- Operate, maintain, secure and improve the Site.
- Send service messages and, where you have opted in, market updates and newsletters.
3. Cookies & analytics
We use cookies and similar technologies to remember your preferences, keep you signed in, measure traffic and understand how the Site is used. You can control cookies through your browser settings; disabling them may affect certain features such as saved searches.
4. How we share information
We may share the information you provide with: (a) third-party real-estate professionals and partners so they can respond to your inquiry and provide related services; (b) trusted service providers who process data on our behalf (for example, hosting, email and CRM vendors) under confidentiality obligations; and (c) authorities when required by law or to protect our rights. Some of these disclosures may be considered a sale or sharing of personal information under California law — see our opt-out page and the California privacy rights section below.
5. Data retention & security
We retain personal information for as long as needed to provide our services and for legitimate business or legal purposes. We maintain reasonable administrative, technical and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.
6. Your rights & choices
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to opt out of certain processing. You can unsubscribe from marketing emails at any time using the link in each message, or contact us to exercise any of these rights.
7. California privacy rights (CCPA/CPRA)
This section applies to California residents and supplements the disclosures above as required by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Categories of personal information we collect. Through our contact and lead forms we collect identifiers and contact information such as your name, email address, phone number, and the contents of any message you send, along with information about the buildings, listings and searches you express interest in.
Sale or sharing of personal information.We may sell or share the personal information you submit through our forms with third-party real-estate professionals and partners so they can respond to your inquiry and provide related services. Under the CCPA/CPRA, these disclosures may be considered a “sale” or “sharing” of personal information.
Your right to opt out. You have the right to opt out of the sale or sharing of your personal information at any time. To exercise this right, visit Do Not Sell or Share My Personal Information.
Other California rights. Subject to certain exceptions, California residents also have the right to know what personal information we collect, use, disclose or sell; to request access to or deletion of their personal information; to correct inaccurate personal information; and to not receive discriminatory treatment for exercising these rights. To make a request, contact us at hello@lacondohq.com.
8. Children's privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above. Your continued use of the Site constitutes acceptance of the revised policy.
10. Contact us
Questions about this policy or your data? Email hello@lacondohq.com and our team will be glad to help.